FAST SHIPPING EU & UK | NO EXTRA FEES
SECURE PAYMENT: CREDIT CARD • PAYPAL • APPLE PAY • GOOGLE PAY
30-DAY RETURN POLICY
Sweater Citadel – Black
Premium Oversized Sweater
Unisex Sweater Citadel - Black is built for presence and comfort. Crafted from heavyweight 100% premium cotton, it holds its oversized shape effortlessly, giving a clean and powerful look. The half-zip design runs from chest to collar, offering versatile styling and easy layering. An adjustable waist lets you tailor the fit, while the elastic cuffs keep the shape sharp. Finished with a subtle black rubber QWX² logo on the chest, it delivers streetwear style with a refined edge.
Highlights:
Heavyweight 100% premium cotton for structure and longevity
Adjustable waist for a customised fit
Oversized cut with dropped shoulders
Half-zip from chest to collar for versatile wear
Minimal black rubber logo on the front for clean styling
Frequently asked questions
Have more questions? Get answers or contact us here
Shipping & Processing
All orders are dispatched from our UK or EU warehouse. Orders are processed within 1-2 business days before shipping.
Customs Notice
For shipments outside the UK and EU, customs duties are not included in the shipping cost. Additional charges may apply upon delivery.
Estimated Delivery Times
- UK & Europe: 2-5 business days
- USA & International: 4-9 business days
Deliveries do not require a signature upon receipt. Please be aware that during promotional periods, dispatch times may be longer due to a higher volume of orders. Also, please note that during busy holiday seasons, there may be delays in shipping times due to an increase in demand with our carrier partners, which is beyond our control.
All orders are dispatched from our UK or EU warehouse.
For shipments outside the UK and EU, customs duties are not included in the shipping cost. Additional charges may apply upon delivery.
- Our EXTRA-OVERSIZED fit is intentionally larger than standard oversized clothing, offering a bold silhouette and ultimate comfort.
- Designed to FIT MOST BODY TYPES (S, M, L, AND BEYOND) while maintaining the intended oversized look.
- No need to worry about sizing—our ONE-SIZE DESIGN adapts to different body shapes while keeping the statement fit.
We accept returns and exchanges within 30 days of receiving your item. To start a process, simply visit our RETURNS & EXCHANGES PORTAL and follow the steps.
If your item doesn’t fit right, no worries — you can easily exchange it for another size.
We'll guide you through the process and send a return label + pickup details.
Once your return or exchange request is approved, we’ll email you a prepaid DHL return label and arrange for courier pickup at your address — no need to leave your home.
Please note:
- Items must be returned unused, in original condition, with all designer tags attached.
- Promo gifts (free items) are non-refundable unless defective.
- We do not refund duties or taxes paid to customs, as these are not collected by QWX2.
- If duties are charged back to us on a return, we reserve the right to refuse the shipment.
Once we receive and inspect the returned item, your refund will be processed to your original payment method within 7 business days. You’ll receive a confirmation email once it’s done.
For questions, contact: returns@qwx2.sh